Docs · AI visibility

What AI says

After each check, aeoo reads the answers that name the client and checks what they say against the client’s facts. You see what’s wrong, where it came from, and how to fix it.

How the answers are read

Open the client, then Progress, then AI, then What AI says. Once per check, aeoo reads the answers that name the client: the claims they make about the business, such as prices, services or location, the tone of each answer, and the opinions they repeat. A claim is wrong only when the client’s facts clearly say otherwise. It’s paid work within the client’s monthly limit, done once per check. If the newest check hasn’t been read yet, an admin can choose Read the newest answers.

What you see

Accuracy

Right claims divided by right and wrong ones, per check. The line starts after the second check.

Wrong now

The latest check’s wrong claims, most repeated first, with the assistants that made them.

Where wrong claims come from

The page each wrong claim was quoted from, how many answers repeat it, and what fixes it.

Wrong facts

Each wrong claim beside the client’s fact and where they got it. Fixed claims stay, with the date since no assistant has said it.

How AI talks about you

Kind, neutral or doubtful, overall and per assistant.

What they say, and why

Up to five opinions the answers repeat, and where they come from.

Fix a wrong claim

When the claim came from the client’s own page, choose Open fix if a fix is drafted, or Open the page to change it. When it came from an outside page, choose Copy the fix: the right fact is copied and the page opens, so you can ask whoever runs it for the change. aeoo sends nothing itself.

On any wrong claim, Answer it drafts an answer on the client’s site that states the fact. It goes through review like any other change.

When the facts don’t cover it

The answers sometimes bring up things the facts don’t answer yet. aeoo lists them as questions under Wrong facts. Ask the client sends them to the client: they show under Settings and in the client portal, and each answer is added to the facts. See Facts and questions.

Branded questions

Once the client has branded questions, switch between All answers and Branded questions. Claims from branded answers carry a Branded label. See Names and branded questions.