Who we are
aeoo is a service that helps companies get named by AI assistants and search engines. It is run by Heyonline AB, Box 6252, 400 60 Göteborg, Sweden.
For your account details, we decide how they’re used. For the data about your sites and clients that you bring into aeoo, we act on your behalf, under our data processing agreement.
What we collect
- Your account: name, work email, role and the workspace you belong to. You sign in with an email link, so we store no passwords.
- Your sites: the public pages we crawl, the Search Console data you connect, search and ranking data, and the AI answers to the questions you track.
- Google reviews: the text, stars and date of public reviews. Never the reviewer’s name.
- What happens in the app: who approved, changed or published what, and when.
- Which emails you choose to get, and how often a report link is opened.
Why we use it
To run aeoo: crawl and check your sites, draft changes, publish what you approve and measure what each change did. To send the emails you asked for, and to keep the service secure.
We don’t sell your data, and we don’t use it for advertising.
Who helps us
A few companies process data for us, such as our AI and email providers. Each one is on our subprocessors page, with what it does and where.
How long we keep it
- Account details: while your account exists.
- Google reviews: 24 months, then deleted.
- Uptime checks: 120 days.
- Copies of your pages: the last three crawls of each site.
- Site records (dated copies and screenshots of your pages): two years, and each site’s first record for good.
- Backups: one a day, each kept for 14 days.
Your rights
You can ask to see, correct, export or delete your data, and you can object to how we use it. Write to us and we’ll answer within a month.
If you’re unhappy with how we handle your data, you can complain to the Swedish Authority for Privacy Protection (IMY).
Changes and contact
When this policy changes, we update the date at the top and email account owners if the change matters to them.
privacy@aeoo.ai · Heyonline AB, Box 6252, 400 60 Göteborg, Sweden